You’ll have a rich and dynamic environment for conducting real-time Technical Support sessions remotely.
With our experts, you can view, remotely control, and annotate your building management applications or entire desktop to analyze and solve problems.
For example, ENE’s support analyst can show you how to use a product, or troubleshoot it directly on your computer.
You can also transfer files to and from your computer allowing the support analyst to analyze them.
You’ll have a rich and dynamic environment for conducting real-time Technical Support sessions remotely.
With our experts, you can view, remotely control, and annotate your building management applications or entire desktop to analyze and solve problems.
For example, ENE’s support analyst can show you how to use a product, or troubleshoot it directly on your computer.
You can also transfer files to and from your computer allowing the support analyst to analyze them.